Make-Me-Better

A web-based reference tool that helps medical professionals work from symptoms towards possible diagnoses.

Engagement record

Sector: Clinical decision support
Engagement: Web · Design
Capabilities: Product strategy · Web application · Complex data UX · Interface design
Delivery: 3 primary outputs

Make-Me-Better product interface overview

From operational problem to working product.

Make Me Better serves medical practitioners who need to move quickly from a set of presenting symptoms to relevant diagnostic information, without wading through reference material mid-consultation.

Challenge

The underlying body of symptom, diagnosis and treatment information is large and interconnected. It had to become usable inside a focused clinical workflow: fast to navigate, legible under pressure, and structured so that narrowing symptoms genuinely narrows the answer.

Approach

We structured the product around progressive symptom selection: each choice refines the picture, and result states stay clear about what is a possibility versus a recommendation. Complex medical reference content was reorganised so the interface, not the reader, does the filtering.

Outcome

The resulting web application gives practitioners a straightforward path from presenting symptoms to relevant diagnostic information and recommended next steps, in a form that holds up during real consultations.